Remote Roles

h2 – Remote Contact Center Staffing

p – You don’t need a large brick mortar physical location to have a robust, customer-focused front line theses days.

p – Our trained and experienced contact center representatives can provide flexible support tailored to meet your customers’ needs from the comfort of their won home, providing a great customer experience while keeping costs in check.

h3 – heading

p – We are one of the only agencies in the country with a division that has over ten years of experience dedicated exclusively to staffing the call center industry.

p – We have successfully placed thousands of workers in work from home positions, so we understand the challenges you face and the skill set required for remote agents to be successful in this role.

Advantages:

  • Keep direct headcount low
  • Deliver seamless, friendly, solutions-focused service
  • Maintain or reduce AWT and AHT
  • Increased CSAT
  • Skilled, committed workforce at your fingertips
  • Job Satisfactioin = Reduced Attrition
  • Control infrastructiure costs
  • Protect your bottom line

 

Call Center Specialties:

  • Customer Service
  • Retention
  • Inbound / Outbound Sales
  • Lead Generation
  • Collections
  • Tech Support
  • Warranty Service
  • Chat Support

p – Contact us today for more details on how we can support your remote agent program!

h3 – Call  us today!

 

Salem

14 Stiles Road, Suites 103-104

Salem, New Hampshire 03079

(603) 870-8080

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