BALANCE CALL CENTER STAFFING DIVISION

The Balance Staffing Call Center Division has been partnering with contact centers throughout the USA for over a decade and specialize in staffing brick and mortar call centers and remote work at home representatives.  Our screening process has been proven and has effectively minimized attrition, and improved the bottom line at all our client centers across the USA. To ensure client satisfaction, we are always here for our clients and we are on-call 365 days24/7

OUR CALL CENTER DIVISION AREAS OF SPECIALTY INCLUDE:

  • Customer Service
  • Retention
  • Inbound / Outbound Sales
  • Lead Generation
  • Collections
  • Tech Support
  • Warranty Service
  • Chat Support

ADVANTAGES

  • Keep direct headcount low
  • Deliver seamless, friendly, solutions-focused service
  • Reduce wait times and increase customer satisfaction
  • Skilled, committed workforce at your fingertips
  • Control infrastructure costs
  • Protect your bottom line

CALL CENTER STAFFING SOLUTIONS: REMOTE AND TRADITIONAL

You don’t need a large building to have a robust, customer-focused front line. Our trained service representatives can provide flexible sales and service support to your customers from the comfort of their own homes, providing a great customer experience while keeping costs in check.